You can rename any folder or file located in your file manager. 1. Access your file manager2. Inside your file manager, locate the folder or file you’d like to rename and click directly on it, you should see a checkmark next to it once it’s been selected 3. Now, on your selected folder or file, […]
Manage file and folder permissions (CHMOD)
File and folder permissions control who can read, write, or execute the files and folder or directories on your hosting account. You can update the permissions on files and folder from your hosting control panel. 1. Log in to your hosting control panel2. Click on the File Manager button 3. Double click on the domains […]
View your hosting account storage usage and capacity
You can view your total storage usage and storage capacity in your hosting control panel. 1. Log in to your hosting control panel2. Click on the Account Usage button 3. Click on the Usage Statistics tab 4. Find the Disk Usage under the Setting column. You will see your storage usage indicated under Usage on the Disk Usage row. Your Disk Usage is the total amount of storage […]
Find your hosting account IP Address
An IP address is a number assigned to a website so that people can find and access it online. You can find your hosting account’s IP Address on your customer portal. 1. Log in to your Skystra user portal 2. If you have multiple hosting services, select the correct one from the dropdown. If you […]
Connect to your hosting account using FTP (File Transfer Protocol)
FTP (File Transfer Protocol) is a method for transferring and managing files between your device and hosting account. Recommendation: If managing files yourself, use SFTP. For external users, FTP is recommended. To connect your device to your hosting account using FTP, you need a file transfer application and an FTP account. You can create an […]
View and manage your hosting account inode usage
An inode represents every file and directory on your web hosting account, counting each as one (1) inode. This includes images, content, emails, and their folders. ⚠️ Managing your inode usage is advisable to enhance the performance of your websites and applications. View inode usage You can check your hosting account inode usage from your […]
Connect to your hosting account using SFTP (Secure File Transfer Protocol)
SFTP (Secure File Transfer Protocol) is a secure method for transferring and managing files between your device and hosting account. To connect your device to your hosting account using SFTP, you need a file transfer application and your hosting account login credentials. 1. Download and install a file transfer application on your computer if not […]
Create links from files in public_html
Public_html is the folder where website files are stored to be accessible on the internet. You can create links for files uploaded to your domain name’s public_html folder. You can create links from your domain name’s public_html folder to make them accessible and readable on the internet. 1. Follow all the steps on how to […]
Change your hosting control panel password
Your hosting control panel password lets you log in to your hosting control panel from your internet browser and facilitates file management and transfers via SFTP (Secure File Transfer Protocol). You can change your hosting control panel password from your customer portal. 1. Log in to your Skystra user portal 2. If you have multiple hosting […]
Access your hosting account file manager
A file manager is an app designed to organize and control the files within your hosting account, containing all files linked to your hosting service. You can access your file manager from your hosting control panel. 1. Log in to your hosting control panel 2. Click on the File Manager button 3. Once you’ve accessed your […]