Email

Add your email address to Apple Mail

You can add your Skystra hosted email to the Apple Mail email application on your devices.

Mac Computer

To connect your email address to Apple Mail on your Mac computer, there are two methods, they are indicated under Method A and Method B below with steps for each.

Method A

1. Open Apple Mail on your Mac. If it’s your first time using the Mail app, it will prompt you to add an account. If not, go to Mail > Add Account from the menu bar.
2. Select Other Mail Account and click Continue
3. Enter your full name, email address, and password. Click Sign In.
4. If Apple Mail can’t find your email settings, you’ll need to enter them manually. Choose IMAP as the account type.
5. Fill in the incoming mail details:

  • Incoming mail server: mail.yourdomain.com (replace yourdomain.com with your own domain name)
  • Username: your full email address
  • Password: your email address password
  • Port: 993
  • Use SSL/TLS to connect: Enabled

6. Fill in the outgoing mail details:

  • Outgoing mail server: mail.yourdomain.com (replace yourdomain.com with your own domain name)
  • Username: your full email address
  • Password: your email address password
  • Port: 587
  • Use SSL/TLS to connect: Enabled

7. Click Sign In. Once verified, select the apps you wish to use with this account and click Done.

Method B

1. Log in to your hosting control panel
2. If you have multiple domain names, click on your domain name next to the Domain: field to select the one you’d like to manage from the dropdown
3. Click on Email Accounts
4. Locate your email address
5. Click the + sign next to your email address
6. Select Download Apple iOS, iPadOS, Mac Configuration
7. Download the file to your Mac computer
8. Once downloaded, open the file on your computer and follow the setup prompts

iPhone

To connect your email address to Apple Mail on your iPhone, there are two methods, they are indicated under Method A and Method B below with steps for each.

Method A

1. Open the Settings app on your iPhone
2. Scroll down and tap Mail, then select Accounts
3. Tap Add Account, choose Other, and tap Add Mail Account
4. Enter your name, email address, password, and a description for the account, then tap Next
5. Make sure IMAP is selected
6. Fill in the incoming mail details:

  • Incoming mail server: mail.yourdomain.com (replace yourdomain.com with your own domain name)
  • Username: your full email address
  • Password: your email address password
  • Port: 993
  • Use SSL/TLS to connect: Enabled

7. Fill in the outgoing mail details:

  • Outgoing mail server: mail.yourdomain.com (replace yourdomain.com with your own domain name)
  • Username: your full email address
  • Password: your email address password
  • Port: 587
  • Use SSL/TLS to connect: Enabled

8. Tap Next; if all the information is correct, your iPhone will verify the account
9. Choose the services you want to enable (Mail, Contacts, Calendars, etc.) and tap Save

Method B

1. Log in to your hosting control panel
2. If you have multiple domain names, click on your domain name next to the Domain: field to select the one you’d like to manage from the dropdown
3. Click on Email Accounts
4. Locate your email address
5. Click the + sign next to your email address
6. Select Download Apple iOS, iPadOS, Mac Configuration
7. Download the file to your Mac computer
8. Once downloaded, use AirDrop via bluetooth to send the file from your Mac computer to your iPhone
9. Download the file on your iPhone and follow the device prompts to connect it to Apple Mail

iPad

To connect your email address to Outlook on your iPad, there are two methods, they are indicated under Method A and Method B below with steps for each.

Method A

1. On your iPad, open the Settings app
2. Scroll down and tap on Mail, then choose Accounts
3. Tap on Add Account, then select Other, followed by Add Mail Account
4. Enter your name, email address, password, and a description for the account, and then tap Next
5. Make sure IMAP is selected
6. Fill in the incoming mail details:

  • Incoming mail server: mail.yourdomain.com (replace yourdomain.com with your own domain name)
  • Username: your full email address
  • Password: your email address password
  • Port: 993
  • Use SSL/TLS to connect: Enabled

7. Fill in the outgoing mail details:

  • Outgoing mail server: mail.yourdomain.com (replace yourdomain.com with your own domain name)
  • Username: your full email address
  • Password: your email address password
  • Port: 587
  • Use SSL/TLS to connect: Enabled

8. Tap Next; if your details are correct, the Mail app will verify your account and complete the setup
9. Tap Save when finished

Method B

1. Log in to your hosting control panel
2. If you have multiple domain names, click on your domain name next to the Domain: field to select the one you’d like to manage from the dropdown
3. Click on Email Accounts
4. Locate your email address
5. Click the + sign next to your email address
6. Select Download Apple iOS, iPadOS, Mac Configuration
7. Download the file to your Mac computer
8. Once downloaded, use AirDrop via bluetooth to send the file from your Mac computer to your iPad
9. Download the file on your iPad and follow the device prompts to connect it to Apple Mail