To download a copy of your website, you will need to take a copy of your website files and website database. Download website files To download a copy of your website files, use the steps below. 1. Log in to your hosting control panel 2. Click on the File Manager button 3. Double-click the domains folder 4. Find your domain […]
Activate Skystra Backups
Skystra Backups is our daily backup service. It provides your entire hosting account with backups that run on a daily basis and back up all components on your hosting account, along with a data restore tool. You can activate Skystra Backups on your hosting service from your customer portal. The Skystra Backups service will backup […]
The Skystra Daily Backup service explained
The Skystra Daily Backup service (previously known as Skystra Rewind) captures daily snapshots of your entire hosting account and stores them remotely, maintaining a 14-day version history of all your hosted data. The Daily Backup service allows data restoration of the following data points: If you have the Daily Backup service activated, you will see […]
Restore your hosting account data from backups
Data restores enable a rollback of a data point (such as website files, database, email, etc.) to an earlier state, providing recovery in scenarios of accidental deletion or errors. You can restore your hosting account data using the JetBackup tool available on your hosting control panel. ⚠️ Important: You will only see JetBackup on your […]