Find your hosting control panel username

Your hosting control panel username is a unique identifier that allows you to log in to your hosting control panel directly from your internet browser or connect to file management and transfers using a secure file transfer protocol (SFTP).

You can find your hosting control panel username from your customer portal.

1. Log in to your Skystra user portal

2. Select the hosting service you’d like to find the hosting control panel username for from the dropdown. If you only have one hosting service, it will be selected by default.

3. Find and click on the Hosting Information tab. Depending on your services, this tab may be auto-selected for you.

4. Your hosting control panel username will be indicated on the Username row. In our example, the hosting control panel username for our hosting service is skystrahelp