Activate Microsoft 365 email for your domain

Definitions

Microsoft 365 email is a professional email service provided by Microsoft, offering custom domain email addresses and additional collaboration tools.

An MX (Mail Exchange) record is a type of DNS record that directs email messages to the correct mail server for your domain.

Before you start

✅ You must have an active Microsoft 365 subscription. If you do not, purchase your subscription through the Microsoft 365 website before starting.

⚠️ To activate Microsoft 365 email on your domain, the domain must be registered, connected to your hosting account, and use our nameservers.

🚨 If you use an external DNS or CDN provider (e.g., Cloudflare), activate your Microsoft 365 MX records through their dashboard. Use this guide only to generate an SPF record for your DNS provider.

ℹ️ Updates to MX records may take up to 24 hours to propagate across the internet.

Step by step

Before starting, make sure you have already purchased an email subscription from Microsoft.

1. Log in to your hosting control panel

2. From the top right, click the down arrow ∨ and choose the domain you want to activate Microsoft 365 email for

3. Click on the MX Records button

4. Go to MX Template, click the down arrow ▼ and select Microsoft 365

5. Uncheck the box next to Affect Pointers

6. Click the Save button

7. Make sure the box next to ‘Use this server to handle my e-mails‘ becomes unchecked. If it doesn’t, uncheck it and click the Save button.

8. Your domain’s MX record will automatically update to Microsoft 365 email, activating it on your domain. Here’s a visual example of the final page: