SFTP (SSH File Transfer Protocol) uses the SSH transport layer to securely transfer files over the internet.
To best guard your privacy, using SSH on Skystra is only possible via the main account cPanel username.
Reset Your cPanel Password
To use SFTP on your account, you will first need to reset the cPanel password securely.
Follow these steps to reset your cPanel password.
SFTP Connection Details
Now that you have your new password, you can use the following SFTP connection details in your SFTP client:
*Username: Your account (cPanel) username
Password: Your newly reset cPanel password
Hostname: Your domain name
*If you’re not sure what your cPanel username is, please check this article for more information on how to find it.