Author Archives: supernova

Skystra
Aug 30, 2020
How to clone a website onto a new domain name
Adding a new domain name If you want to clone an existing website to a new domain name, you need to add the new domain as an addon domain, as...
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Skystra
Sep 27, 2019
How to configure and use a WordPress website
Configuring WordPress sound easy, but involves a lot of little steps that add up. We take care of this on our WordPress service. If you aren’t on it, you’re missing...
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Skystra
Sep 22, 2019
Blocked WordPress plugins on WordPress plans
We’ve had to block certain plugins from being installed on our WordPress service. In truth, these are plugins that should never be installed on WordPress, because they cause a lot...
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Skystra
Sep 20, 2019
Getting Started with WordPress Hosting at Skystra
Welcome to WordPress Hosting by Skystra!  This guide will help you get started on your new WordPress Hosting service.  How do I login to my client account? You can log...
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Skystra
Sep 12, 2019
How to access your webmail
All of our services come with webmail included. When you subscribe to any of our services and register or transfer your domain name with us, you can create a new...
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Skystra
Sep 6, 2019
What are the Skystra nameservers?
If you want to point your domain to Skystra, you’ll have to put in our nameservers at your registrar’s ‘DNS Zone’ or Nameserver Section. The Skystra Nameservers are: ns1.skystradns.com ns2.skystradns.com...
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Skystra
Sep 4, 2019
Clear cache in WordPress
Before diving in, let’s define cache – what is a cache, really? If you are on our WordPress service, you don’t even need to know. We do this all for you...
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Skystra
Sep 4, 2019
Blocked or rejected email – error 550 explained
All email services at Skystra are on our EMail platform. There are no blacklists or rejected emails. However, if you do come across that error when using another service, here’s...
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Skystra
Aug 30, 2019
How to fix “cannot verify server identity” error in IOS
When adding an email account to your iPhone, iPad or iPod Touch, you will sometimes come across a “Cannot verify server identity”. This is a harmless error and easily fixed....
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