How to connect to SFTP

SFTP (SSH File Transfer Protocol) uses the SSH transport layer to securely transfer files over the internet.

To best guard your privacy, using SSH on Skystra is only possible via the main account cPanel username.

Reset your cPanel password

To use SFTP on your account, you will first need to reset the cPanel password securely. Follow these steps to reset your cPanel password.

SFTP connection details

Now that you have your new password, you can use the following SFTP connection details in your SFTP client:

*Username: Your account (cPanel) username

Password: Your newly reset cPanel password

Hostname: Your domain name

Port: 22

*If you’re not sure what your cPanel username is, please check this article for more information on how to find it.