Redirects allow you to automatically redirect website traffic from one URL to another URL.
There are 3 different types of redirects. In most instances, your redirects will be 301-Permanent.
- 301-Permanent: This redirect permanently points a URL to a new location
- 302-Temporary: This redirect temporarily points a URL to a new location
- 303-Replaced: The URL has been replaced, this redirect type is not common
You can think of the URLs as a source URL and destination URL.
Redirects can be from on page to another page on the same domain name, like in Example A.
Redirects can also be from one domain name to another domain name, like in Example B.
- Example A: skystrahelp.com (source URL) →skystra.com/help (destination URL)
- Example B: skystrahelp.com (source URL) → cloudhelpcenter.com (destination URL)
To create a redirect, use the steps below.
1. Log in to your hosting control panel
If you are redirecting a domain name to another domain name, make sure both the source and destination domain names are added to your hosting control panel, see: Add a domain name to your hosting account
2. Click on the Domain Redirects button
3. Click on the + Create New Redirect button*
*Note: If you have multiple domain names, make sure to select the correct domain name from the top right.
4. You will get a popup window. Select your redirection type from the dropdown (In most instances, you will use 301 – Permanent redirect). Fill in your Destination URL with https:// and click the Create button.
If you are redirecting a domain name to a different domain name, make sure the nameservers on both the source and destination domain names are updated and pointed correctly.
5. Your redirect is now in place. As long as the DNS (nameserver) settings on your source domain are correct, you can open up your browser to load and see your domain redirect in action. On first load, it’s recommended you check on an Incognito or Private window on your browser to load a new session and avoid any cache.