1. Go to the Mal’s Ecommerce login page
2. Under the Forgotten your password? section, click on Click here if you can’t find it.
3. Type in your Username or Shopping Cart Account ID and check the I’m not a robot reCAPTCHA box
4. You will get a password Lost password confirmation message. Go to your email address associated with your Mal’s Ecommerce account and look for an email from Mal’s Ecommerce.
5. The Mal’s Ecommerce Password Request email will contain a new password in plain text for your account. Note down your new password on a secure note or your password manager, do not share it with anyone.
6. Return to Mal’s Ecommerce login page. Enter your Shopping cart username and the new password. Check the I’m not a robot reCAPTCHA and click on the Login button to access your account.