An invoice extension refers to the postponement of the payment due date on an invoice.
If you require an invoice extension due to circumstances, follow the steps below:
1. Log in to your Skystra customer portal
2. Submit an invoice extension request – in the body of the request, include the following information:
- Service:
- Invoice Number:
- Invoice Due Date:
- Requested Extension Date:
Please note that all invoice extension requests are subject to review and not all services are available for extensions.