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Request invoice extension

An invoice extension refers to the postponement of the payment due date on an invoice.

If you require an invoice extension due to circumstances, follow the steps below:

1. Log in to your Skystra customer portal
2. Submit an invoice extension request – in the body of the request, include the following information:

  • Service:
  • Invoice Number:
  • Invoice Due Date:
  • Requested Extension Date:

Please note that all invoice extension requests are subject to review and not all services are available for extensions.

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